Terms & Conditions
Last Updated: January 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website and communications provided by Luis Muralles (“Luis Muralles,” “we,” “us,” or “our”).
By accessing this website, submitting information through a form, or communicating with us, you agree to these Terms.
If you do not agree with these Terms, please do not use this website or submit information through a form.
1. Eligibility
You must be at least 18 years of age to use this website or submit personal information through a website form.
By using the website, you represent that you are legally able to agree to these Terms.
2. Website Purpose
This website provides general information about funeral planning and related services.
Topics may include:
planning ahead
pre-need funeral planning
burial options
cremation options
repatriation planning
appointment scheduling
general educational information
available next steps
The website is intended to help individuals and families understand their options and request additional information.
3. Educational Information Only
The information provided on this website is general and educational in nature.
The website does not provide legal, tax, financial, medical, or professional advice.
You should review your individual situation with an appropriate provider or qualified professional before making a decision.
4. No Guarantee of Services, Pricing, or Eligibility
Submitting a form or speaking with a representative does not guarantee:
eligibility for a specific product or service
availability of a specific provider
a particular price
a particular payment option
approval for any plan
a specific outcome
availability in a particular geographic location
Services, options, pricing, payment terms, eligibility requirements, and provider availability may vary.
A representative can explain the options that may be available for your individual situation.
5. No Purchase Requirement
Submitting a form, requesting information, receiving a planning guide, or speaking with a representative does not require you to purchase any product or service.
You may request information without making a purchase.
6. Privacy
Your use of this website is subject to our Privacy Policy.
The Privacy Policy explains how we collect, use, retain, disclose, and protect personal information.
You can review the Privacy Policy at:
https://luismuralles.com/home/privacy-policy
7. SMS Messaging Program
Program Name
Luis Muralles
Program Description
If you opt in to receive text messages, Luis Muralles may send messages related to:
your request for funeral-planning information
responses to your questions
appointment scheduling
appointment confirmations
appointment reminders
follow-up communications
customer support
service-related updates
occasional informational or promotional messages, if you have provided the appropriate consent
Opt-Out Instructions
You can cancel the SMS service at any time.
Simply text STOP in response to any message. Upon sending STOP, we will confirm your unsubscribe status by SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions
To rejoin the SMS program after opting out, sign up again through our website as you did initially, and we will resume sending SMS messages to you after you provide consent.
Help Instructions
If you experience issues with the messaging program, reply with the keyword HELP for more assistance.
You may also contact us:
Email: [email protected]
Phone: (623) 241-0564
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message Frequency and Rates
Message frequency may vary.
Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
Consent
Consent to receive text messages is not a condition of purchasing any product or service.
Privacy Policy
For privacy-related inquiries, please review our Privacy Policy:
https://luismuralles.com/home/privacy-policy
Compliance
Our SMS program is intended to comply with applicable laws, carrier requirements, and industry standards.
8. Email Communications
If you provide your email address, we may send:
responses to your questions
requested information
appointment details
service-related updates
educational materials
occasional marketing communications, where permitted
You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
9. User Submissions
When you submit information through this website, you agree to provide accurate information to the best of your knowledge.
You may not submit:
false or misleading information
information belonging to another person without authorization
unlawful content
harmful code
spam
abusive content
You are responsible for the information you voluntarily provide.
10. Prohibited Conduct
You may not use this website to:
violate applicable law
interfere with website operation
attempt unauthorized access
submit fraudulent information
impersonate another person
distribute malicious software
scrape or extract website data through automated means without authorization
harass, threaten, or harm another person
misuse website forms
use website content for an unlawful purpose
11. Appointment Requests
Submitting an appointment request does not guarantee a specific appointment time.
Appointments may need to be confirmed, rescheduled, or canceled.
If your availability changes, please contact us as soon as reasonably possible.
12. Planning Guides and Educational Materials
Any guide, checklist, email, text message, or educational resource provided by Luis Muralles is intended for general informational purposes.
Educational materials do not replace a conversation with an appropriate provider and do not create a binding agreement.
13. Third-Party Providers
Certain products or services may be offered, administered, fulfilled, or explained by third-party providers.
If you choose to proceed with a product or service, you may be required to review and agree to separate provider terms, disclosures, contracts, or policies.
The applicable provider’s documents will govern the specific product or service.
14. External Links
This website may include links to third-party websites.
Luis Muralles does not control and is not responsible for:
external website content
third-party privacy practices
third-party security
third-party availability
third-party products or services
Visiting an external website is at your own discretion.
15. Intellectual Property
The website design, text, graphics, logos, images, and other content are protected by applicable intellectual-property laws.
You may view website content for personal informational purposes.
You may not copy, reproduce, modify, distribute, sell, republish, or commercially exploit website content without permission, except as permitted by applicable law.
16. Feedback
If you voluntarily provide feedback, suggestions, or comments about this website or our services, you grant Luis Muralles permission to use that feedback for lawful business purposes without compensation or obligation.
Do not submit confidential information as feedback.
17. Disclaimer of Warranties
This website is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Luis Muralles disclaims warranties of any kind, whether express or implied.
We do not guarantee that:
every page will always be available
the website will always be error-free
every feature will operate without interruption
all content will always be current
the website will be free from harmful components
We make reasonable efforts to provide accurate and useful information.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Luis Muralles will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of this website.
Nothing in these Terms excludes liability that cannot legally be excluded.
19. Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless Luis Muralles from claims, liabilities, damages, and reasonable expenses arising from:
your misuse of the website
your violation of these Terms
your violation of applicable law
your infringement of another person’s rights
information you submit without authorization
20. Governing Law
These Terms will be governed by applicable federal law and the laws of the jurisdiction in which Luis Muralles operates, without regard to conflict-of-law principles.
Any dispute will be handled in accordance with applicable law.
21. Changes to These Terms
We may update these Terms periodically.
If we make changes, we will post the updated Terms on this page and revise the “Last Updated” date above.
Your continued use of the website after an update means that you acknowledge the revised Terms.
22. Termination or Restriction of Access
We reserve the right to restrict or terminate access to this website if we reasonably believe that the website is being misused or used in violation of these Terms.
23. Severability and Entire Agreement
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in effect.
These Terms, together with the Privacy Policy and any applicable provider documents, constitute the applicable agreement governing your use of this website.
24. Contact Us
If you have questions about these Terms & Conditions, contact us:
Business Name: Luis Muralles
Email: [email protected]
Phone: (623) 241-0564